Driver Terms of Service

Rides With Purpose, LLC – Driver Terms of Service

Last Updated: October 2025

Introduction

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Driver,” “you,” or “your”) and Rides With Purpose, LLC (“RWP,” “Company,” “we,” “us,” or “our”) governing your access to and use of the RWP mobile application, website, and related services (collectively, the “Platform”).

By signing up, logging in, or otherwise using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Section 1 – Eligibility Requirements

To qualify as a Driver on the RWP Platform, you must:

• Be at least 21 years of age with a valid U.S. driver’s license;
• Maintain a clean driving record in accordance with state and local laws;
• Pass any required motor-vehicle or criminal background checks; and
• Comply with all local, state, and federal Transportation Network Company (“TNC”) regulations.

Section 2 – Membership and Fees

Drivers must maintain an active membership to access the Platform.

Tier	Monthly Fee	Maximum Earnings Cap
Basic / Veteran	$65	$2,500 ($6,500 for verified veterans)
Standard	$85	$5,000
Elite	$100	$7,500
Premium	$115	No earnings cap

Each tier includes RWP’s Safety and Security Fee, which funds company-wide safety programs, driver-background verification, and compliance with TNC insurance requirements.

Background-Check Reimbursement: Drivers pay for their initial background verification during onboarding. RWP reimburses this cost through discounted membership fees during months 2–4 of active membership.

Initial TNC licensing and business-insurance costs are covered through company startup financing. Thereafter, Safety and Security Fees continue to fund renewals so that Drivers are not charged separate or additional safety or insurance fees.

Veterans with proof of military service qualify for the Basic / Veteran tier at the veteran earning cap above.

Section 3 – Membership Terms

Membership fees are due monthly in advance and processed securely through Stripe, RWP’s payment processor.

• All memberships operate on an automatic recurring payment basis, meaning your subscription will renew automatically each month unless cancelled prior to the next billing date.
• By enrolling, Drivers authorize RWP and its payment processor to charge the payment method on file for recurring membership fees until cancellation is submitted.
• Drivers may cancel membership at any time through the Platform or by written notice; partial-month refunds are not available.
• To avoid renewal, cancellation must occur at least three (3) business days before the next billing date.
• Drivers are responsible for maintaining accurate billing and payment information at all times.
• Failure to maintain an active membership or current payment method may result in immediate suspension or deactivation of Platform access.

Section 4 – Driver Obligations

Drivers must:

• Operate vehicles that meet RWP’s safety and appearance standards;
• Maintain professional conduct with Riders at all times;
• Comply with all traffic laws and TNC regulations;
• Never engage in discrimination, harassment, or unsafe behavior;
• Complete a mandatory background verification at their own expense during onboarding; and
• Maintain all vehicle registration, inspection, and insurance documentation in good standing.

Drivers who complete onboarding receive discounted membership fees for months 2, 3, and 4 to reimburse the background-check cost.

Section 5 – Rider Interactions and Donations

Drivers keep 100 % of fares and tips paid by Riders.

Drivers and Riders may optionally donate 1 %, 2.5 %, or 5 % of their earnings or fares to veteran-support initiatives facilitated through RWP’s partnership with Mu Beta Phi Military Fraternity Inc.

All donations are processed transparently and directed in full to that organization. Donations are voluntary and non-refundable.

Section 6 – Pick-Ups, Wait Time, and Cancellations

1. Drivers must arrive promptly at the Rider’s pickup location.
   b. If a Rider fails to appear within the allotted wait-timer period (five minutes), the Driver may mark the ride as a “No-Show.” Once the timer expires, the Driver is entitled to record the wait as completed and is not required to remain on-site; the Passenger will be charged 50 % of the estimated fare.
   c. Repeated late arrivals, cancellations, or failure to follow these procedures may result in deactivation.

Section 7 – Insurance Requirements

1. Mandatory Coverage. All Drivers must maintain automobile insurance that complies with state laws and permits TNC use.
2. Proof of Insurance. Drivers must submit proof of insurance before activation and upon renewal or request.
3. Carrier Eligibility. At this time, USAA-insured drivers are not eligible; such drivers have 30 days to obtain compliant coverage.
4. Company TNC Licensing and Coverage During Rides. RWP maintains company-wide TNC licensing and insurance, funded via the Safety and Security Fee. Drivers must still maintain personal auto coverage.
5. Verification and Updates. RWP may verify or request updated insurance at any time; failure to comply may result in suspension or termination.

Section 8 – Vehicle Standards

To ensure passenger safety, comfort, and brand consistency, all vehicles must meet the following:

1. General Requirements

• Safe, clean, and presentable condition;
• Functioning safety equipment, lights, and signals;
• Current inspection and registration;
• No salvage/rebuilt titles or major mechanical defects;
• Required RWP / TNC identification displayed while active.

2. Model-Year Standards by Tier

Tier	Maximum Vehicle Age	Minimum Features & Interior Standards
Basic / Veteran	Up to 15 model years	Clean interior, working AC/heat, standard upholstery, no body damage, no odors.
Standard	Up to 10 model years	Excellent mechanical condition, modern interior, power features, infotainment / navigation.
Elite / Premium	Up to 5 model years	Luxury-grade comfort: leather or high-quality fabric seats, premium sound, infotainment, professional appearance.

Brand Consistency Clause. RWP reserves the right to approve or deny specific vehicle makes or models to preserve brand image and market consistency. Sub-compact or economy vehicles may be excluded from higher-tier eligibility at RWP’s discretion.

3. Comfort & Cleanliness Standards

• Functioning AC/heat, clean upholstery, undamaged cabin.
• No tobacco, vape, or strong odors.
• Free of personal clutter and consistent with RWP’s veteran-focused brand.

RWP may inspect or request proof of compliance at any time.

Section 9 – Payments and Processing Fees

• All payments, including membership fees, are processed through Stripe, which may charge transaction or withdrawal fees when Drivers cash out.
• The Safety and Security Fee funds RWP’s insurance, safety compliance, and TNC regulatory obligations.
• RWP is not responsible for Stripe timelines or banking delays.

Section 10 – Suspension or Termination

RWP may suspend or terminate a Driver’s access for:
a. Violation of these Terms or law;
b. Safety risks to Riders, the public, or the Driver;
c. Failure to maintain licensure or insurance;
d. Vehicle non-compliance, including:
 • Exceeding model-year limits (15 / 10 / 5 years);
 • Failing to meet comfort, cleanliness, or brand-consistency standards;
 • Operating with a salvage/rebuilt title; or
 • Refusing to correct mechanical or cosmetic defects.
e. Failure to respond to compliance requests;
f. Fraud, abuse, harassment, or other misconduct.

Annual Rollover Compliance. If a vehicle becomes non-compliant due to age, the Driver must upgrade within 30 days of notice.

Driver-Initiated Termination. Drivers may deactivate accounts at any time.

Section 11 – Limitation of Liability

RWP is not liable for indirect, incidental, consequential, or punitive damages. Drivers operate as independent contractors and assume all related risks.

Section 12 – Amendments

RWP may modify these Terms at any time. Updates will be posted on the Platform and emailed to active Drivers. Continued use constitutes acceptance.

Section 13 – Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Section 14 – Dispute Resolution (Arbitration)

All disputes shall be resolved by binding arbitration administered by the AAA in Bexar County, Texas. Judgment on the award may be entered in any competent court. Each party bears its own legal fees unless otherwise required by law.

Section 15 – Indemnification

Drivers agree to indemnify, defend, and hold harmless Rides With Purpose, LLC, its officers, directors, employees, agents, and affiliates from any and all claims, damages, or expenses (including attorney’s fees) arising from:

• Driver’s actions or violations of law;
• Breach of these Terms; or
• Third-party claims arising out of Driver conduct.

Section 16 – Driver Referral and Rewards Program

1. Referral Code Assignment. Each Driver in good standing receives a unique referral code upon activation.
2. Referral Eligibility. A referral counts only if the new Driver: (a) registers using the code, (b) remains active and in good standing for at least 30 days, and (c) the referring Driver also maintains active membership.
3. Reward Calculation. For every five (5) qualified active referrals, the referring Driver receives a one-month membership-fee waiver for the following billing cycle.
4. Program Discretion and Limitations. RWP may modify, suspend, or terminate the program; verify eligibility; and disqualify fraudulent or inconsistent activity.
5. Activation and Deactivation of Referral Codes. Referral codes are Company property and may be activated or deactivated at RWP’s discretion to prevent regional oversaturation.
6. Tax Liability. Rewards may constitute taxable income; Drivers are solely responsible for reporting and paying any related taxes.

Contact Information

Rides With Purpose, LLC
Email: info@rwpapp.com