Frequently Asked Questions
General FAQs
Rides With Purpose is a purpose-driven rideshare platform that connects riders and drivers while giving back to local communities. Unlike traditional rideshare companies, we prioritize fair driver earnings, transparent rider pricing, and community reinvestment.
We currently operate in select U.S. cities and are expanding rapidly. You can check service availability in your area by downloading the app or visiting the coverage page on our website.
Unlike traditional platforms that take large commissions, Rides With Purpose allows drivers to keep a significantly higher percentage of each fare. Riders benefit from fair, transparent pricing and the assurance that their ride is contributing to positive community impact.
We ensure passenger and driver safety through background checks, vehicle inspections, in-app GPS tracking, real-time ride sharing, and an emergency 911 button within the app.
We are actively expanding. If your city isn’t covered yet, sign up on our website to be notified when we launch near you. Expansion is prioritized in areas with high driver and rider interest.
Rider FAQ
Download the Rides With Purpose app or sign up on our website. Create an account with your email and phone number, add your payment method, and you’re ready to ride.
Open the app, enter your destination, and confirm your pickup location. A nearby driver will be matched with you, and you can track their arrival in real time.
The app displays your driver’s name, photo, vehicle details, and license plate. Always verify these before entering the car.
Yes. You can schedule a ride by selecting a future pickup time and date in the app.
We verify drivers, offer real-time GPS tracking that can be shared, and include an emergency button that connects directly to 911.
Yes. You can view your trip history under 'My Trips' in the app. Detailed invoices are also emailed to you automatically after each trip.
Go to 'My Trips' in the app, select the trip, and tap 'Details/Feedback' to report any issues.
Driver FAQ
To become a driver with Rides With Purpose (RWP), you must meet the eligibility and compliance requirements outlined in our Driver Terms of Service. The process includes the following steps:
- Submit Your Application – Complete the driver registration process through the RWP platform. You will be required to create a driver profile, provide accurate personal information, and agree to the RWP Driver Terms of Service.
- Provide Required Documentation – Upload a valid driver’s license, proof of vehicle registration, and current insurance coverage in your name. All documentation must remain current and in good standing at all times while active on the platform.
- Pass a Background Check – All applicants must successfully pass a background check conducted by RWP’s approved screening provider. The background check may include, but is not limited to, criminal history, driving record, and identity verification. To begin your background check, please visit https://app.efetch.com/link/Rideswithpurpose.
Drivers are responsible for covering the cost of their background check at the time of submission. However, as outlined in the Driver Terms of Service, RWP will provide reimbursement after the driver’s membership has been activated and the driver has maintained active status on the platform for the required qualifying period.
Drivers currently insured with USAA will be given 30 days to secure coverage from an RWP-approved carrier if necessary.
Please note: Background check fees are non-refundable unless otherwise stated in writing by Rides With Purpose.
- Vehicle Qualification and Inspection – Your vehicle must meet RWP’s operational standards, including one functioning seatbelt per passenger and adherence to our vehicle age limits:
- Basic/Standard vehicles: no more than 15 years old
- Comfort vehicles: no more than 10 years old
- Luxury vehicles: no more than 5 years old
All vehicles must be in safe, clean, and well-maintained condition at all times.
- Activate Membership and Begin Driving – Upon successful completion of your background check and document verification, you will be approved as a driver.
Before you can begin driving, you must pay your first month’s membership fee, which will be offered at an introductory rate of 50% off your selected tier. Once payment is confirmed and your account is activated, you will receive your unique referral code to share with prospective drivers.
Membership fees are automatically recurring unless cancelled, and once activated, you may begin accepting ride requests and earning 100% of your fares and tips.
To drive with Rides With Purpose (RWP), all applicants must meet the eligibility and compliance standards outlined in the Driver Terms of Service.
Drivers must:
- Be at least 21 years old with a valid U.S. driver’s license.
- Own or have authorized access to a qualifying vehicle that meets RWP’s operational standards.
- Maintain active vehicle registration and insurance in their name.
- Pass a criminal and motor vehicle background check prior to activation.
- Agree to the RWP Driver Terms of Service and maintain a professional, safe, and courteous standard while operating on the platform.
- Keep all documentation current and respond promptly to any update requests from RWP.
Failure to maintain compliance may result in suspension or deactivation of driver privileges.
Drivers with Rides With Purpose (RWP) keep 100% of their fares and tips. Earnings depend on the number of rides you complete, your membership tier, and any personal donations you choose to make through the app.
While RWP drivers pay a monthly membership fee based on their tier level (which includes insurance, safety, and security fees), all fare and tip income belongs entirely to the driver.
Membership Tiers and Earnings Caps:
- Basic / Veteran: $65 per month — up to $2,500 per month in gross ride income ($6,500 per month for verified veterans)
- Standard: $85 per month — up to $5,000 per month in gross ride income
- Elite: $100 per month — up to $7,500 per month in gross ride income
- Premium: $115 per month — no earnings cap
Drivers can upgrade or downgrade their membership level at any time by contacting RWP support. All membership fees are billed automatically on a recurring basis unless cancelled before the renewal date.
Note: RWP does not take any percentage of driver fares or tips. 100% of ride and tip payments are processed directly to the driver’s Stripe-connected account.
All payments for rides and tips are processed securely through Stripe, RWP’s payment processor. Passengers’ valid payment methods are stored on their profile and processed automatically at the end of each ride.
Drivers receive 100% of the fare and any tips, which are deposited directly to their linked bank account through Stripe.
RWP does not withhold or distribute fares on behalf of drivers; instead, all payments flow directly from the passenger to the driver through the Stripe platform.
Membership fees are billed automatically on a recurring basis unless cancelled by the driver prior to renewal.
No — RWP provides a single integrated app for both drivers and riders.
Once you are approved as a driver and your background check has cleared, you’ll receive access to the driver dashboard within the RWP app. There, you can:
- Accept or decline ride requests
- Track trip details and earnings
- Manage your profile, documents, and referrals
- Access donation and safety information
The same app allows you to toggle between driver and passenger modes if you use both services.
When a trip includes tolls or applicable surcharges, these fees are automatically calculated and added to the passenger’s total fare through the Stripe processing system.
Drivers are reimbursed for all toll-related costs incurred during active rides, and surcharges such as airport or city fees are automatically passed through to the driver.
Any cleaning fees or damage-related charges (if applicable) may be submitted for review by RWP, provided that appropriate evidence (photos, receipts, or estimates) is submitted within the timeframe outlined in the Driver Terms of Service.
RWP is committed to the safety and well-being of every driver on the platform.
Safety measures include:
- Mandatory background checks and ongoing compliance reviews.
- Verification of valid insurance and vehicle condition before activation.
- Optional use of dashcams for driver protection (as permitted by law).
- In-app emergency tools that allow immediate contact with support or emergency services.
- A zero-tolerance policy for violence, harassment, or unsafe conduct by any user.
RWP continuously monitors safety reports and investigates any incident reported by drivers or riders to maintain a secure and respectful platform for all.